• Managing a high daily call volume, consistently executing approximately 100-200 calls per day. • Selling and presenting a private medical consulting service to U.S. Military Veterans who need assistance with pursing the VA disability benefits for which they qualify. • Effectively establish rapport, demonstrate compassion, present our company value, and create motivation with veteran client to gather necessary documents to help build an initial review strategy designed to help the veteran client gain all eligible disability compensation. • Strong ability to articulate thoughts in a precise and professional manner so veteran clients are clear on our process to assist. • Entering and updating veteran client information into CRM system. • Managing assigned leads efficiently as directed by leadership. • Meeting minimum daily performance and activity metrics. • Resolving veteran objections, concerns, and issues. • Ability to effectively communicate Initial Review Claim path to veterans to gain interest in our services. • Ability to gain commitment from veteran by getting their signature on our Medical Consulting Services Agreement which contains terms, fees, and details of payment to be rendered by client. • Other duties as assigned.