This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

This role offers an exciting opportunity to act as a strategic technology advisor for key clients, helping organizations align IT initiatives with their broader business objectives. As a Virtual Chief Information Officer, you will build trusted relationships with executive stakeholders while guiding technology roadmaps that enhance efficiency, security, and long-term growth. You will provide strategic consulting at the intersection of business processes, compliance, and IT innovation, ensuring that technology investments deliver measurable value. The position requires strong leadership, business acumen, and deep technical expertise. Working cross-functionally with internal teams and client executives, you will drive strategic outcomes, optimize IT operations, and ensure client success across complex technology environments.

• Serve as a trusted technology advisor to client executives, building long-term relationships and acting as the primary strategic point of contact.
• Develop and align technology roadmaps with client business objectives, ensuring measurable ROI and operational efficiency.
• Lead IT strategy planning, including budgeting, KPI definition, and performance monitoring for technology initiatives.
• Conduct IT risk assessments and implement strategies that reduce business risk while maximizing the value of technology investments.
• Facilitate executive-level steering committee meetings to review performance, progress, and future strategic recommendations.
• Ensure adherence to technology standards, procedures, and governance across client environments.
• Act as a senior escalation point for client issues, collaborating with service, support, and product teams to resolve complex challenges.
• Contribute to the development of new service offerings and technology solutions in collaboration with leadership teams.

Qualifications

• Bachelor’s degree in Computer Science, Business Administration, or a related field; MBA or advanced degree preferred.
• 10+ years of experience in IT service delivery, consulting, account management, or managed services environments.
• Proven leadership experience guiding technology strategy, system integration, and large-scale IT implementations.
• Strong expertise in enterprise technologies such as cloud platforms, virtualization, network infrastructure, and collaboration tools.
• Experience with technologies and platforms including Microsoft Azure, Microsoft 365, VMware, SAN storage systems, SaaS, and HaaS solutions.
• Demonstrated ability to communicate effectively with C-level executives and influence strategic decisions.
• Strong knowledge of IT budgeting, ROI/TCO analysis, KPI development, and technology trend evaluation.
• Experience with industry tools such as ConnectWise, ITGlue, SmileBack, or similar IT service management platforms.
• Excellent interpersonal skills with a customer-focused mindset and the ability to thrive in collaborative, fast-paced environments.

Benefits

• Competitive on-target earnings ranging from $105,000 to $125,000.
• 100% employer-paid health coverage including medical, dental, vision, life insurance, and long-term disability.
• GAP health insurance plan.
• Unlimited paid time off after the initial onboarding period.
• 401(k) retirement plan with a 40% company match.
• 10 paid company holidays each year.
• Paid parental leave: 16 weeks for maternity/adoption and 6 weeks for paternity/adoption.
• Tuition reimbursement up to $5,250 per year plus certification exam reimbursement and bonuses.
• Additional perks including wellness programs, on-site fitness facilities, free daily lunches, and birthday leave.

Company Description