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Role Description

• Responsible for maintaining and recommending changes to Professional Services (“PS”) scoping and Statement of Work (“SOW”) templates.
• Help ensure that templates contain language designed to manage risks in contracting with Customers for implementation of technical, consulting and project management services.
• Maintain current knowledge of regulatory guidance and client’s perspective on engaging with third parties for managing risk with third-party relationships.
• Understand customer expectations and requirements in contracting with Lexis Nexis Risk Solutions for PS.
• Coordinate the drafting of PS SOW agreements, collaborating with multiple internal stakeholders (e.g., Professional Services team(s), Pre-Sales, Sales, Legal, etc.).
• Review and confirm requested SOW revisions, ensuring adherence to applicable departmental and standard company requirements, policies, and procedures.
• Effectively communicate (verbally and in writing) with internal departments (Sales, Pre-Sales, Professional Services) and customers.
• Ensure SOWs are drafted with consistency between Master Service Agreements (“MSA”) and Schedule A.
• Maintain internally established service level agreements for timely completion of scoping and SOW drafts.
• Oversee the tracking of new and existing opportunity pipeline for the PS scoping and SOW process.
• Serve as departmental point of contact for the implementation of contract management tool (TBD).
• Coordinate resolution of SOW terms through the customer SOW negotiation process.
• Liaise with key business unit stakeholders and the internal Legal team to ensure communication and reporting of issues.
• Collaborate with internal Project Management to ensure PS SOW time tracking includes milestone/tasks for tracking implementation status.
• Maintain oversight of the scoping and SOW process status, as well as project implementation status reports.
• Provide administrative and project management support for special projects across the department.
• Maintain lessons learned documentation and lead feedback sessions with the PS Consulting.
• Ensure status tracking and maintenance of artifacts in adherence to departmental standards.
• Perform administrative tasks such as maintaining a training calendar and assisting with staff training in various processes.

Qualifications

• Experience in contract management and risk management.
• Strong communication skills, both verbal and written.
• Ability to collaborate with multiple stakeholders.
• Knowledge of regulatory guidance related to Professional Services.

Requirements

• U.S. National Base Pay Range: $104,900 - $174,700. Geographic differentials may apply in some locations.
• This job is eligible for an annual incentive bonus.

Benefits

• Country specific benefits available.
• Commitment to providing a fair and accessible hiring process.
• Support for applicants with disabilities or other needs.

Company Description

• We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to protected characteristics.