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Role Description

At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation. We are consistently exploring new technologies and tools to be agile. This environment gives our people the opportunity to hone current skills and build new capabilities, while discovering their genius. Come be a part of our team - you'll work with great people, pioneering products and cutting-edge technology.

Qualifications

• Minimum of 5 years’ experience supporting consultative solutions in a highly technical, complex, and fast-paced selling environment leveraging consultative sales acumen.
• Fraud and data experience is a major plus!
• Strong work ethic and a demonstrated track record of retaining and growing a client base of $20M+.
• Experience managing the entire sales cycle, from identifying a need to developing the solution with a measurable value prop, to closing the deal and seeing it through to implementation.
• Excellent interpersonal, customer relationship management, and organizational skills desired. Project Management skills a plus.
• Fluent in negotiating complex agreements and communicating technical concepts.
• Strong face-to-face and virtual presentation and meeting facilitation skills.
• Intellectual curiosity, attention to detail, high energy, drive to win, and an ability to multitask and work creatively to resolve client issues.
• Ability to champion new ideas, initiate change, think “outside of the box,” and drive innovation.
• Ability to unite internal teams for effective and logical problem solving.
• Proficient in Salesforce, financial reporting tools, PowerPoint, Excel, Word, and virtual meeting software (Teams, Zoom, etc.).

Requirements

• Proactively manage a large and strategic base of existing Financial Services clients, supporting day-to-day customer relationships.
• Responsible for defending existing revenue within assigned account base, focusing specifically on driving client value by developing a deep understanding of each client’s business needs and issues.
• Expand relationships within existing account base to help uncover incremental new revenue opportunities by partnering with Sales and Client Executives on any new business opportunities.
• Coordinate and deliver Quarterly Business Reviews with clients where applicable.
• Coordinate all internal resources necessary to ensure any client issues including service, billing, technical, delivery, product, etc. are resolved efficiently and effectively.
• Acquire and integrate industry knowledge related to general trends, emerging technologies and competitors specific to our Financial Services vertical.
• Maintain meeting notes, renewal forecasts, legal documentation, and client contact information electronically in Salesforce for assigned client base.
• Contribute to Account Business Plans within a matrixed internal team for assigned clients.
• Provide clients with an ongoing education of TransUnion’s Fraud solutions via thought leadership.

Benefits

• Flexible benefits including flexible time off for exempt associates, paid time off for non-exempt associates.
• Up to 12 paid holidays per year.
• Health benefits (including medical, dental, and vision plan options and health spending accounts).
• Mental health support.
• Disability benefits.
• Up to 12 weeks of paid parental leave.
• Adoption assistance.
• Fertility planning coverage.
• Legal benefits.
• Long-term care insurance.
• Commuter benefits.
• Tuition reimbursement.
• Charity gift matching.
• Employee stock purchase plan.
• 401(k) retirement savings with employer match.
• Access to TransUnion’s Employee Resource Groups.
• Spousal, domestic partner, and other eligible dependent coverage is available on select health and welfare plans.