Travel With Lani

Curating amazing travel experiences while empowering new agents to launch their careers in the travel industry!

Client Experience Consultant (Remote)

Customer Success ManagerCustomer SuccessFull TimeRemoteTeam 11-50Company SiteLinkedIn

Location

United States

Posted

6 days ago

Salary

Not specified

No structured requirement data.

Job Description

We are seeking outgoing individuals for our Independent Client Experience Consultant (Remote)

As an Client Experience Consultant (Remote), you will work from home coordinating vacation and corporate travel arrangements for clients nationwide and internationally.

This opportunity is ideal for individuals who enjoy helping others plan meaningful experiences and are interested in building something flexible around their schedule.


ROLES & RESPONSIBILITIES:

  • Research, create, and coordinate customized itineraries for clients

  • Review client preferences and budgets to design tailored travel plans

  • Arrange travel needs including airlines, hotels, car rentals, cruises, tours, and events

  • Communicate with clients before and after travel to ensure satisfaction

  • Assist with issues that may arise before, during, or after travel

  • Complete ongoing training and certifications within the industry

  • Attend webinars and supplier trainings to stay current on destinations and products

  • Remain informed on changes within the travel and tourism industry

POSITION REQUIREMENTS:

  • Strong communication skills

  • Reliable internet access and a computer (recommended) or smartphone

  • Hospitality, customer service, or sales experience is helpful but not required

  • Personal travel experience is a plus

BENEFITS:

  • Full training provided

  • Flexible schedule (full-time or part-time options)

  • Work from home

  • Access to travel industry discounts

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