• Develop and maintain trusted advisor relationships with key decision-makers and influencers across district leadership, administrators, and educators with a focus on high-value accounts. • Guide customers through best practices in AI-powered student success, ensuring they achieve measurable impact in areas such as MTSS, absenteeism reduction, and math proficiency. • Leverage deep knowledge of AI in education, the Edia platform, and K-12 challenges to help schools optimize their use of AI-driven insights. • Identify upsell and cross-sell opportunities that align with district priorities, ensuring expanded usage of Edia’s platform. • Implement proactive retention strategies, mitigating churn by addressing customer needs before they become pain points. • Act as the voice of the customer, collaborating with product and engineering teams to influence the roadmap with key feature requests and integrations. • Partner with customers to develop Joint Success Plans that align Edia’s AI capabilities with district goals, curriculum strategies, and intervention programs.