This role supports training and day-to-day operations for workforce teams in host cities for FIFA World Cup 2026™, acting as the link between national strategy and local delivery. Responsibilities include serving as the key liaison, managing local workforce logistics, delivering training plans, and overseeing workforce welfare and issue resolution.

The Channel Manager will drive revenue growth by owning end-to-end partner relationships, including recruitment, onboarding, enablement, and performance reporting across Resellers, Service Providers, and Strategic Alliances. Key duties involve developing strategic channel plans, managing partner agreements, championing deal registration, and approving Market Development Fund proposals.

This role oversees functions including Bulk Sales of Mortgage Servicing Rights (MSRs), Repurchases, and various loan transfer activities, ensuring all transfers comply with investor, PSA, and Transfer Instruction requirements. The manager is also responsible for negotiating agreements, managing servicing data offboarding, handling agency submissions, and ensuring compliance with RESPA and CFPB guidelines.

The Service Manager will lead the Service Department's daily operations and long-term strategy, focusing on P&L performance, pricing, and overall profitability. This role involves coaching a high-performing team, championing safety initiatives, and building strong customer relationships to grow service revenue.