• Own provider-facing product areas from problem framing through shipped, measured outcomes. • Translate clinical and operational complexity into clear workflows, information architecture, and interaction patterns. • Partner with Product and Engineering to define scope, success metrics, and iteration plans. • Facilitate working sessions that drive shared understanding and decision-making. • Plan and run research with support from Research, including discovery, concept validation, usability testing, and post-launch feedback loops. • Create user flows, prototypes, and high-fidelity designs with clear rationale and decision logs. • Provide detailed handoff materials and partner with Engineering during build to ensure design quality through launch. • Use and extend the design system to raise quality and consistency across surfaces. • Collaborate with Brand/Creative to ensure provider tools maintain Octave’s brand aesthetic and standards, while prioritizing clarity, trust, and clinical usability. • Mentor other designers through critique, pairing, and practical guidance; contribute to team norms and craft standards.