Senior Data Engineer designing ETL pipelines for U.S. Federal Government support

The Senior Data Engineer will perform deep analytical investigations of IVR call data and routing behavior, writing advanced SQL queries to analyze call flows and interaction metrics. Responsibilities also include supporting troubleshooting of IVR issues through backend data analysis and producing insights using Tableau dashboards.

This role is responsible for all aspects of data collection to support model training operations, focusing on building high-quality, petabyte-scale datasets cost-effectively. Key duties include finding new audio data sources, operating and extending cloud ingestion infrastructure (GCP/Terraform), and collaborating with scientists on data roadmaps.

This role is responsible for all aspects of data collection to support model training operations, requiring the engineer to find new audio data sources and integrate them into the ingestion pipeline. The engineer will also operate and extend the cloud infrastructure for this pipeline, collaborating with scientists to improve data quality, scale, and cost-efficiency.