Transition Strategies, LLC

An employment law firm advocating for the employee's best interests. Succeed in ways you never thought possible

Client Relationship Manager

Account ManagerSalesFull TimeRemoteTeam 1-10Since 2003H1B No SponsorCompany SiteLinkedIn

Location

Illinois

Posted

4 days ago

Salary

$95K - $145K / year

Bachelor Degree3 yrs expEnglish

Job Description

• Serving as a point of contact in conjunction with the plan consultant addressing client inquiries and concerns • Effectively and authentically communicating Blue Ridge’s value to clients, specifically with “at risk” clients • Accountable for client satisfaction through pro-active touches throughout the annual cycle • Collaborate with internal teams to ensure service delivery meets client expectations • Preparation and annual review of Plan health report sharing important statistics, services, and goals with clients • Identify opportunities for ESOP consulting and cross-selling services to cultivate new revenue streams

Job Requirements

  • Bachelor’s degree in Business related field
  • ESOP experience preferred but not required
  • 3 years of experience in client relationship or account management
  • Strong communication and interpersonal skills
  • Problem-solving skills with a customer-focused approach
  • Proficient in CRM software and Microsoft Office

Benefits

  • Remote-first work culture with in-office options (VA, MD, OH, IL, CA, MN)
  • Competitive salary & comprehensive benefits (medical, dental, vision, life, disability)
  • 401(k) with company match + HSA with contribution
  • Generous PTO for parental leave, vacation and holiday time
  • Support for certifications, association dues, and professional growth
  • Company culture built on community: happy hours, social events, committee opportunities, and volunteer opportunities to make a difference

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