This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

Collette is seeking an Outbound Sales Agent to join our Client Care Team. This is a remote position.

This position requires team members to reach out to potential clients from a list of generated leads which we obtain from many sources including our website, social media, partnerships, and many more with the goal of building company revenue and customer loyalty through differentiated and personal guest experiences.

Primary Functions:

• Influence customers to book tours by following sales call flows.
• Handle customer needs by taking a consultative approach.
• Create, maintain, and update database of customers with complete information and emails.
• Maintain a timely customer follow up strategy.
• Use resources such as email and mailings to provide accurate information to all guests.
• Determine customer needs and propose appropriate service solutions.
• Meet or exceed the sales goals determined by Management and your Sales Team.
• Accurately complete a customer booking in our reservation system.
• Complete outbound calls to establish relationship and create follow up appointments with decision makers.
• Regularly communicate with manager and team members to review lead rotations, closing techniques, updates to policies and products, and other important updates.
• Continued commitment to product education to better service customer calls.
• Other duties, as assigned.

Qualifications

• Bachelors Degree preferred.
• Strong active listening skills.
• Must be outgoing and energetic.
• Excellent problem-solving skills.
• Must present and communicate in a professional manner.
• Excellent verbal and written communication skills.
• Must be organized with good time management skills.
• Previous outbound calling/sales experience.
• Experience in executing sales strategies.
• Possess strong presentation and closing skills.
• Must be self-motivated and able to work independently to meet or exceed goals.
• Must be able to collaborate and work within different teams to accomplish goals.

Benefits

We believe in taking care of our team—inside and outside of work.

• The pay for this position is $20/hour plus commission.
• Health & Wellness: Medical, Dental, and Vision coverage—plus a Peloton One Membership to keep you moving.
• Time Off: Generous PTO, paid holidays, and your birthday!
• Volunteer Time: Paid hours to give back to causes you care about.
• Financial Security: 401(k) with company match.
• Family Support: Paid parental leave, paid bereavement leave and access to our Employee Assistance Program.
• Career Growth: Tuition reimbursement to help you level up your skills.
• Exclusive travel discounts, incentives and more!