We’re Crawford, a global leader in claims management, where every claim represents a person and a community we help restore. At Crawford, employees are empowered to grow, emboldened to act and inspired to innovate. Our industry-leading team pioneers new solutions for the industries and customers we serve. We’re looking for the next generation of leaders to take this journey with us. We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in purpose, vision and values.
Team Manager - WC
Location
United States
Posted
7 days ago
Salary
Not specified
Job Description
Role Description
Step into a key leadership role as our Remote Team Manager – WC, where you’ll drive strong outcomes in Workers’ Compensation claims. You’ll lead a high‑performing team, oversee claim investigations and resolutions, and ensure smooth, accurate, and compliant service across company, carrier, and account guidelines.
You’ll also partner closely with senior leadership—supporting the VP and Assistant VP of Claims—to strengthen operations and elevate overall Service Center performance.
If you're a proactive problem‑solver with a passion for people, process, and purpose… this is your moment. This is your role. This is your next big move.
Qualifications
- Proactive problem-solver
- Passion for people, process, and purpose
Requirements
- Experience in Workers’ Compensation claims
- Leadership experience in managing high-performing teams
- Ability to oversee claim investigations and resolutions
- Strong understanding of compliance with company, carrier, and account guidelines
- Collaboration with senior leadership
Benefits
- Pay and incentive plans that recognize performance excellence
- Benefit programs that empower financial, physical, and mental wellness
- Training programs that promote continuous learning and career progression while enhancing job performance
- Sustainability programs that give back to the communities in which we live and work
- A culture of respect, collaboration, entrepreneurial spirit, and inclusion
Company Description
At Crawford, employees are empowered to grow, emboldened to act, and inspired to innovate. Our industry-leading team pioneers new solutions for the industries and customers we serve. We’re looking for the next generation of leaders to take this journey with us.
- We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve.
- Though our reach is vast, we proudly operate as One Crawford: united in purpose, vision, and values.
Job Requirements
- Proactive problem-solver
- Passion for people, process, and purpose
- Experience in Workers’ Compensation claims
- Leadership experience in managing high-performing teams
- Ability to oversee claim investigations and resolutions
- Strong understanding of compliance with company, carrier, and account guidelines
- Collaboration with senior leadership
Benefits
- Pay and incentive plans that recognize performance excellence
- Benefit programs that empower financial, physical, and mental wellness
- Training programs that promote continuous learning and career progression while enhancing job performance
- Sustainability programs that give back to the communities in which we live and work
- A culture of respect, collaboration, entrepreneurial spirit, and inclusion
Related Guides
Related Categories
Related Job Pages
More Claims Specialist Jobs
Outpatient Medicaid Eligibility Representative
Revenue GroupEstablished in 1994, Revenue Group is a leading business process outsourcing company, committed to surpassing client expectations and maintaining an exceptional industry reputation. Revenue Group prides itself on being a leading full-service agency, consistently advocating for our clients with the utmost respect. Our definition of success extends beyond financial accomplishments; it encompasses the opportunities we provide to our team members, the valuable relationships we foster with our clients, and our dedication to the communities where we operate.
The representative will be responsible for screening and interviewing patients for insurance eligibility within an outbound dialer environment. This role also requires providing thorough, efficient, and accurate documentation while meeting established goals and quality standards.
Delivery Specialist
Alight SolutionsAlight Inc. (NYSE: ALIT) is a leading cloud-based human capital technology and services provider
The Delivery Specialist supports client operations by managing leave claims, appeals, escalations, and project tasks, collaborating with clients, internal teams, and vendors to ensure smooth service delivery. Key duties include preparing appeal packets, managing total claim information, obtaining medical evidence, and tracking concurrent leaves like FMLA and Workers Compensation.
The Loss Draft Specialist guides customers through the property damage claims process by accurately processing related documents, including ordering and reviewing inspection reports. This role involves responding to requests, inquiries, and complaints from various parties involved in the claims process to ensure customer satisfaction.
The Disability Claims Examiner manages an assigned block of 95 to 100 Long-Term Disability claims, utilizing judgment to assess risk and render claim decisions in partnership with medical and vocational resources. Key duties include delivering exceptional customer service, communicating with various stakeholders, reviewing medical records, performing financial calculations, and ensuring compliance with policies and contracts.
