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Role Description

You will be directly responsible for educating our clients (agencies and DTC brands) on creative strategy and how to operationalize their workflow to fill the current gap between performance and creative teams using Motion. Your work will have a direct impact on our growth.

• Developing an onboarding curriculum for your clients and bring it to life in engaging sessions.
• Helping clients build a report structure that meets their needs using Motion.
• Hosting sessions with client teams to ensure everyone knows how to use the reports.
• Continuing to build relationships with clients post-onboarding.
• Understanding clients’ team dynamics and knowing when to loop in relevant stakeholders for training and conversations.
• Identifying gaps or inefficiencies in clients’ current creative strategy processes.
• Partnering with clients strategically to strengthen their approach through education and best practices.
• Contributing to internal and external content as a thought leader.

Qualifications

• 2–3 years of experience in high volume account management, client management, or customer success at a B2B SaaS company.
• Extra points for startup experience.
• A resourceful, self-starting attitude, paired with endless curiosity and a genuine excitement to learn and teach.
• Strong public speaking, presentation, and relationship-building abilities.
• Exceptional organization and ambition.

Requirements

• Incorporate AI into your daily workflow as a core working habit.
• Media buying/performance marketing experience, particularly in paid social (e.g., Meta, TikTok, Youtube), in roles such as Growth Marketing Creative Strategist, Performance Marketing Manager, or Paid Social Specialist.
• An understanding of the importance of creative in the paid media landscape.
• Experience in the hospitality industry.

Benefits

• Competitive compensation package, including equity for all employees.
• Health benefits from day one.
• A monthly health & lifestyle stipend to support your well-being.
• 20 days of PTO.
• A $1,500 work-from-home stipend.
• Remote-first with hybrid flexibility.
• Opportunity for impact as an early team member.
• Award-winning team ranked #19 on G2's list of Best Canadian Software Companies for 2026.
• Team connection through virtual and in-person gatherings.