Otis Elevator Co.

We give people freedom to connect and thrive in a taller, faster, smarter world.

Social Media Community Associate

Social Media ManagerSocial Media ManagerFull TimeRemoteTeam 10,001+Since 1853H1B No SponsorCompany SiteLinkedIn

Location

Connecticut

Posted

8 days ago

Salary

$68K - $83K / year

Bachelor Degree2 yrs expEnglish

Job Description

• Serve as community specialist while effectively managing incoming social media response processes and community engagement • Help create content with measurable results and outcomes in mind • Learn and leverage our social media management tool for publishing, reporting, and monitoring needs • Support our employee social media advocacy tool and content • Monitor and research social media trends and recommend ways for Otis to apply to its social channels and other external communications

Job Requirements

  • Minimum of one or two years of social media experience
  • Bachelor’s degree in marketing/communications or related field preferred
  • Strong writing skills and can quickly capture the Otis brand voice
  • Must be digitally savvy and able to keep up with the constantly evolving nature of social media
  • Understands the 24/7 nature of social media; flexible and willing to monitor and engage in social conversations
  • Demonstrates sound judgment with a solid understanding of when to proactively escalate issues on social media
  • Understands the benefits and risks of various social media platforms and provides thoughtful counsel about platform recommendations
  • Demonstrates interest in measurement and reporting and has a foundational understanding for how to measure social media performance and translate it to business goals and objectives
  • Exhibits willingness to learn and to keep up with best practices for social engagement
  • Maintains a sense of calm when under pressure, multitasks and manages multiple deadlines and conflicting priorities either individually or as a member of a team

Benefits

  • Professional development opportunities
  • Employee training and resources

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