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Role Description

As the Senior Change Manager – CL NEXTGEN Manhattan Active WMS/OMS Deployment, you will be responsible for leading and governing the change management strategy supporting CEVA’s multi-site deployment of Manhattan Active WMS and OMS across North America. This role will ensure operational teams are prepared to adopt new systems, processes, and ways of working by driving structured management practices across:

• Stakeholder engagement
• Communications
• Training coordination
• Readiness planning
• Post-go-live adoption support

You will partner closely with Program Leadership, Site Operations, Super Users, Training Teams, Process Engineers, and IT delivery teams to ensure change impacts are understood, communicated, and successfully embedded into warehouse operations.

Qualifications

• Bachelor’s degree in Business, Communications, Organizational Development, Supply Chain, Human Resources, or related field required.
• 7+ years of experience leading change management efforts in large-scale operational or IT transformation programs.
• Proven experience supporting enterprise technology deployments involving warehouse operations, supply chain, or logistics process transformation.
• Experience supporting WMS and/or OMS deployments in a distribution, retail, e-commerce, or 3PL environment strongly preferred.
• Strong preference for experience with Manhattan Associates solutions, particularly Manhattan Active WMS and OMS.
• Experience supporting multi-site deployments and leading change management across geographically distributed operations required.

Requirements

• Strong knowledge of change management principles, methodologies, and tools (e.g., ADKAR, Prosci, Kotter, or similar frameworks).
• Ability to translate technical deployment activity into operational impacts and clear messaging for warehouse teams.
• Experience developing communication strategies, training coordination plans, and readiness frameworks for frontline operational teams.
• Strong understanding of warehouse operations and distribution processes (receiving, putaway, picking, packing, shipping, inventory control).
• Proven ability to manage stakeholder engagement across executive leadership, operations teams, IT teams, and customer stakeholders.
• Strong organizational skills with the ability to manage multiple deployment waves simultaneously.

Benefits

• Competitive Paid Time Off
• 401(k) with company match
• Health insurance
• Employee benefits platform offering discounts on gym memberships and various retail, travel, car, and hospitality brands
• Company paid life insurance, accident insurance, short- and long-term disability coverage, and employee assistance plan
• Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identity theft & legal plan
• Flexible Paid Time Off programs including company paid holidays
• Tuition reimbursement program