• Coach new franchisees on business planning, ramp-up strategies, operational excellence, and overall business growth. • Deliver training and support in core areas of the business. • Conduct on-site and virtual visits with owners to identify growth opportunities, evaluate needs, and provide actionable feedback. • Lead and support regional and network-wide training programs for franchisees and franchise support personnel. • Partner with internal teams and vendors to align on systems, pricing models, and brand standards. • Serve as a resource for point-of-sale (POS) training, reporting, and operational optimization. • Continuously improve tools, processes, and training resources to help owners and their teams achieve stronger results.