At the Core of More.

ServiceNow CI/CD Operations Admin (VA ESOM)

ServiceNowServiceNowFull TimeRemoteTeam 501-1,000H1B No SponsorCompany Site LinkedIn

Location

United States

Posted

5 days ago

Salary

Not specified

English

Job Description

Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities.

Our transition to Kentro in 2025 reflects a rich legacy built upon the foundation of IT Concepts. Rather than leaving ITC behind, we confidently embrace a future centered around the Core of More. By joining our supportive community, you will find that Kentro is dedicated to your personal and professional development. Together, we can drive meaningful change, spark innovation, and achieve extraordinary milestones.

Kentro is hiring for an experienced ServiceNow CI/CD Operations Admin for Kentro’s VA ESOM-End Point Support and Operations Monitoring contract across the United States. In this role, you will manage development and implementation of automation scripts and CI/CD pipelines for the ServiceNow platform, streamlining and standardizing the SDLC deployment process. This role will collaborate with other Operations team members to execute maintain a healthy CI/CD pipeline.

Location: This position can be performed remotely within the United States and will support Eastern Time working hours.

Responsibilities:

Manage development and implementation of CI/CD scripting and automation for ServiceNow deployments.
Gather requirements from development teams and stakeholders for CI/CD pipeline enhancements.
Develop and test CI/CD deployment prototypes; implement approved scripts using ServiceNow-native tooling.
Maintain and optimize CI/CD pipeline configurations for reliable, repeatable deployments.
Develop ServiceNow Reports and Dashboards supporting CI/CD metrics and release visibility.
Collaborate with development leads and Scrum Masters on release planning and deployment scheduling.
Apply ITIL Release and Change Management practices within the CI/CD workflow.
Document CI/CD procedures, runbooks, and deployment standards.

Job Requirements

Bachelor's degree in computer science, engineering, math or equivalent (or 8 years of additional relevant experience in lieu of the degree requirement for a total of 13+ years of experience)
5+ years relevant experience
3+ years of ServiceNow development experience with exposure to CI/CD or DevOps automation.
Hands-on experience with ServiceNow DevOps, ATF, or source control integration.
Knowledge of ITIL Release and Change Management processes.
Experience with ServiceNow Reports and Dashboards.
Proficiency in JavaScript and ServiceNow scripting.
Ability to obtain public trust clearance
Preferred:
Experience in a federal IT environment
Advanced problem-solving and analytical skills
Impactful team player who looks to enable the team to the end goal

Benefits

The Company
We believe in generating success collaboratively, enabling long-term mission success, and building trust for the next challenge. With you as our partner, let’s solve challenges, think innovatively, and maximize impact. As a valued member of our team, you have the unique opportunity to work in a diverse range of technology and business career paths, all while supporting our nation and delivering innovative technology solutions. We are a close community of experts that pride ourselves on creating an environment defined by teamwork, dedication, and excellence.
We hold three ISO certifications (27001:2013, 20000-1:2011, 9001:2015) and two CMMI ML 3 ratings (DEV and SVC).
Industry Recognition
Growth | Inc 5000’s Fastest Growing Private Companies, DC Metro List Fastest Growing; Washington Business Journal: Fastest Growing Companies, Top Performing Small Technology Companies in Greater D.C.
Culture | Northern Virginia Technology Council Tech 100 Honoree; Virginia Best Place to Work; Washington Business Journal: Best Places to Work, Corporate Diversity Index Winner – Mid-Size Companies, Companies Owned by People of Color; Department of Labor’s HireVets for our work helping veterans transition; SECAF Award of Excellence finalist; Victory Military Friendly Brand; Virginia Values Veterans (V3); Cystic Fibrosis Foundation Corporate Breath Award
Benefits
We offer competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more. We invest in our employees – Every employee is eligible for education reimbursement for certifications, degrees, or professional development. Reimbursement amounts may fluctuate due to IRS limitations. We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or other professional growth and networking. We are committed to supporting your curiosity and sustaining a culture that prioritizes commitment to continuous professional development.
We work hard; we play hard. Kentro is committed to incorporating fun into every day. We dedicate funds for activities – virtual and in-person – e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations. In alignment with our commitment to our communities, we also host and attend charity galas/events. We believe in appreciating your commitment and building a positive workspace for you to be creative, innovative, and happy.
Commitment Equal Opportunity Employment & VEVRAA
Kentro is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state or local law.
Kentro is strongly committed to compliance with VEVRAA and other applicable federal, state, and local laws governing equal employment opportunity. We have developed comprehensive policies and procedures to ensure our hiring practices align with these requirements.
As part of our VEVRAA compliance efforts, Kentro has established an equal opportunity plan outlining our commitment to recruiting, hiring, and advancing protected veterans. This plan is regularly reviewed and updated to ensure its effectiveness.
We encourage protected veterans to self-identify during the application process. This information is strictly confidential and will only be used for reporting and compliance purposes as required by law. Providing this information is voluntary and will not impact your employment eligibility.
Our commitment to equal employment opportunity extends beyond legal compliance. We are dedicated to fostering an inclusive workplace where all employees, including protected veterans, are treated with dignity, respect, and fairness.
How to Apply
To apply to Kentro Positions- Please click on the: “Apply for this Job” button at the bottom of this Job Description or the button at the top: “Application.” Please upload your resume and complete all the application steps. You must submit the application for Kentro to consider you for a position. If you need alternative application methods, please email careers@kentro.us and request assistance.
Accommodations
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you need to discuss reasonable accommodations, please email careers@kentro.us.
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