AO Globe Life is seeking experienced and motivated leaders to join our organization as Remote Customer Service Team Directors. This senior leadership opportunity is designed for professionals who excel at developing high-performing teams, mentoring talent, and delivering exceptional service to families, veterans, and labor union members across the United States.

This fully remote leadership role offers long-term growth potential, structured leadership development, and the opportunity to make a measurable impact within a mission-driven organization.

About AO Globe Life

With more than 70 years of industry experience, AO Globe Life has supported working families nationwide by partnering with labor unions, credit unions, and veteran organizations. Our company operates with a strong commitment to service, integrity, mentorship, and professional development for both our clients and our leadership teams.

Key Responsibilities

As a Remote Customer Service Team Director, you will:

• Recruit, onboard, and mentor a team of remote client service professionals

• Provide ongoing coaching, mentorship, and professional development for team members

• Establish clear goals and accountability standards to support team success

• Support team members in delivering compliant, client-focused service

• Maintain ethical standards and regulatory compliance across all operations

• Foster a collaborative, high-performance remote team culture

• Drive long-term growth through strategic team development and productivity initiatives

Qualifications

The ideal candidate will demonstrate:

• Prior leadership experience in management, team development, or client service environments

• Strong coaching, communication, and organizational abilities

• A proven ability to lead independently in a remote work environment

• Experience tracking performance metrics and improving team results

• A growth-oriented mindset with adaptability in fast-paced settings

• A commitment to mentorship and professional development

What We Offer

• Fully remote leadership role with flexible scheduling

• Structured leadership training and ongoing mentorship

• Access to warm, pre-qualified client consultations for your team

• Performance recognition and leadership incentive programs

• Clear advancement pathways into senior and executive leadership roles

• Union representation and benefits through OPEIU Local 277

• A collaborative, growth-focused leadership environment

Why AO Globe Life

At AO Globe Life, leadership is developed through mentorship, performance, and impact. We invest in our leaders by providing the systems, tools, and support necessary to build strong teams and long-term careers. This role is designed for professionals who want responsibility, influence, and the opportunity to develop others while making a lasting difference.

Eligibility

• Must be legally authorized to work in the United States

• Applicants must be physically located within the United States

Apply Today

If you are ready to step into a leadership role that combines purpose, accountability, and long-term professional growth, we encourage you to apply and explore the opportunity to lead with AO Globe Life.