We are a global education technology company equipping learners with the skills and competencies needed to be job ready.
Manager, Customer Success Consultant
Location
Arizona + 1 moreAll locations: Arizona, California
Posted
6 days ago
Salary
$88.6K - $115.2K / year
Job Description
Job Requirements
- 3+ years of experience in customer success, account management, or educational consulting
- Strong understanding of the K–12 education landscape and instructional technology
- Proven ability to drive business outcomes while delivering outstanding customer experiences
- Excellent communication, presentation, and relationship-building skills
- Proficiency with CRM systems, virtual meeting tools, and EdTech platforms
- Background in education or EdTech preferred
- Experience with digital content platforms (e.g., Gale) preferred
- Background in instructional design or professional development for educators preferred
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
Related Guides
Related Job Pages
More Customer Success Manager Jobs
This executive role involves overseeing complex customer programs for Pharma clients, balancing high-level relationship management with hands-on operational oversight to deliver exceptional service. Key tasks include leading client communications, providing strategic oversight of programs, ensuring timely delivery of commitments, and maintaining operational excellence.
Customer Success Manager, Higher Education
Instructure, Inc.At Instructure, we are dedicated to empowering EdTech providers and educational organizations to unlock their full potential through innovative technology solutions. Our mission is to provide intuitive products and services that simplify learning and personal development, foster meaningful relationships, and inspire progress in education and careers.
The Customer Success Manager is responsible for building and nurturing strong, long-term relationships with clients to ensure successful adoption, utilization, and expansion of Instructure products, acting as a trusted advisor to maximize derived value. Key duties include managing client relationships, guiding onboarding, proactive engagement for value realization, mitigating risks, resolving issues, and partnering on renewals and expansions.
AVP, Client Experience Manager
LPL FinancialWe take care of our advisors, so they can take care of their clients.
AVP, Client Experience Manager leading service excellence for top financial advisors at LPL Financial
Customer Success Coordinator (Temporary)
Crescendo.aiCrescendo represents peak CX performance in the AI era. We combine world-class outsourcing expertise with innovative technology to set a new standard in CX and operations, delivering results that scale and support that never sleep. More than that, Crescendo is about people. We don’t just connect talent with opportunity—we create a place where careers grow, ideas thrive, and people are empowered to make an impact. Join us at Crescendo, and let’s build the future of customer experience together. Welcome to Crescendo. Welcome to what’s next.
The role involves serving as the primary strategic and relationship owner for customers transitioning to a new flagship platform, requiring strong communication and project management to ensure successful, on-time migrations with clear customer value. Key duties include customer education, strategic migration planning based on seasonality, internal coordination for data requirements, and maintaining accurate records in Salesforce and project management tools.
