Title:

Sr. Director, Global Accounts

Job Description:

Job Overview

The Senior Director of Global Accounts will be responsible for planning, developing, and implementing customer strategies for the retention of existing business and growth within a specific region. The senior director will also ensure contractual compliance for the services being provide at each of the customers locations .

Roles & Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Other duties may be assigned.

• Provide direction and develop growth and retention for client specific programs

• Review research to anticipate competition and market trends and translate customer’s attitudes of services and relationship

• Consult with development teams on market requirements and product features

• Communicate strategies including marketing, operations, communications, sales, and employee satisfaction from assigned customer to executive team

• Coordinate and align strategy with corporate growth plan

• Work with other departments to help develop relationship with regards to, pricing, positioning, and packaging

• Evaluate and analyze program results and present recommendations for changes in strategy

• Strengthen and manage the relationship at senior level with the customer’s key stakeholders including global procurement and any other appropriate business functions to leverage best results

• Identify appropriate potential acquisition targets in relevant businesses and markets globally, as part of the strategy to drive growth

• Support the preparation of regional business cases for any additional resources required to drive the expansion

• Actively and proactively support the development of the global sales pipeline, via the regions, through global connectivity and insight

• Support in the development of team including regular coaching and feedback, driving best practice

• Oversee the development, implementation and achievement of annual budgets related to growth with the customer. Monitor any variances and report on corrective actions necessary.

• Support key decisions on total customer investment

Qualification

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job safely.  Other duties, responsibilities and activities may change or be assigned at any time with or without notice. 

Education and/ or Experience:

Bachelor’s degree in Business Management, or a related field from a four-year college or university with 5-10 years of experience; or equivalent combination of education and experience.

Certificates, Licenses, Registrations:

 May be required to have a valid driver’s license

Knowledge, Skills, and Abilities:

Requires strong communication skills including verbal and written

Self-motivated and strong initiative, with ability to be a team player

Concise and timely communications both internally and externally

Able to integrate written and verbal skills into the sales process

Strong presentation skills

Supervisory Responsibilities

Carries out management responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, planning, assigning, and directing work; performance evaluations; rewarding and disciplining employees; addressing complaints and resolving problems. Ensure employees are properly trained on tasks and safety requirements.

Physical Demands & Work Environment

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or listen.

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Compensation: $175,000 per year

Benefits:

SBM offers comprehensive benefit packages. For information about SBM's benefits, please visit SBM's website at:

www.sbmmanagement.com/careers Careers – SBM

SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.