Job Summary

Performs a variety of day-to-day administrative and operational Human Resource functions, to include but not limited to, leave of absence, Worker's Compensation and team member wellness program, ensuring data integrity and the processing and reporting of HR data. Specialist work independently under limited direction. Handles problems and non-routine situations by determining the approach or action to take and interprets guidelines, procedures, policies, and practices. Responsible for the more complex work and assignments typically required of a HR Specialist.

• Responsible for HRIS data entry through a number of tools (i.e., team member and manager self service) including terminations, job changes, salary changes, address changes, tax election changes, and leaves of absence data rows.
• Audits, validates and corrects data within HRIS systems to maintain data integrity and ensure that system controls and processes meet all internal and external audit requirements.
• Ensures time records are submitted, reviewed and approved as appropriate and loaded into eTime for payroll processing including terminations, new hires, exempt to non-exempt team members, and leaves of absence.
• Responds to inquiries from the HR team, Legal, managers, team members and third-party providers regarding payroll and business process matters. Provides requested documentation and/or data and researches cases as needed in order to resolve issues; escalates to management as needed.
• Coordinates and processes payments and deductions, as needed such as sales draws, bonus payments, incentives, and change in benefit elections.
• Conducts records management activities including maintenance, retrieval, and adhering to record retention requirements.
• Demonstrates the ability to handle pressure and when meeting deadlines and performance goals
• Processes benefit banking online transactions including creating benefit memos, making payments to benefit vendors, creating and maintaining Veba balancing spreadsheets, tracking VEBA activities.
• Coordinates and administers leave of absence pay using applicable tools in accordance with established policies and programs in partnership with applicable HR teams and third parties.
• Supports the administration of Worker’s Compensation using applicable tools according to company policies and programs in partnership with internal HR teams and third party administrators.
• Supports the administration of the team member wellness program using applicable tools according to company policies and programs in partnership with internal HR teams and third-party administrators.
• Each team member is expected to be aware of risk within their functional area. This includes observing all policies, procedures, laws, regulations and risk limits specific to their role. Additionally, they should raise and report known or suspected violations to the appropriate Company authority in a timely fashion.
• Performs other related duties as required.

The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Synovus is an equal opportunity employer committed to fostering an inclusive work environment.

Minimum Education:

• High school diploma or equivalent.

Minimum Experience:

• Two years of general office administration experience including one year of Human Resources experience.

Required Knowledge, Skills, & Abilities:

• Strong attention to detail and auditing skills
• Ability to prioritize multiple tasks
• Strong written and verbal communication skills
• Proficiency using word processing and spreadsheet software programs

• Associate degree or completion or related vocational program
• ADP Enterprise experience
• Experience in human resources
• Familiarity with time and attendance systems
• Workers Compensation experience a plus
• Certified Benefits Professional (CBP) or Certified Employee Benefits Specialist (CEBS) , or coursework toward obtaining CBP or CEBS preferred; Professional in Human Resources (PHR) or Senior Professional in Human Resources (SPHR) Certification a plus