Consumer Loan Closing Support Specialist

Customer SupportCustomer SupportFull TimeRemoteTeam 1,001-5,000H1B No SponsorCompany SiteLinkedIn

Location

Alabama + 6 moreAll locations: Alabama, Colorado, Florida, North Carolina, South Carolina, Texas, Virginia

Posted

5 days ago

Salary

Not specified

High School2 yrs expEnglish

Job Description

• Provide critical operational support throughout the Real Estate loan closing process • Ensure accuracy, compliance, and timely completion of consumer real estate transactions • Partner closely with Lenders, Underwriters, Processors and Closers to resolve issues and deliver a smooth, compliant borrower experience • Build rapport and elicit request/issues details from Support Team Lenders and Customers • Interact courteously and tactfully, provide exceptional internal customer service • Respond & resolve support requests assigned within established Service Level Agreements • Document all pertinent employee identification information

Job Requirements

  • High School Diploma required; College Degree in Related Field is preferred
  • One to Three Years of Experience with Consumer Real Estate Loans and Consumer Loan Documentation Experience Required; Loan Processing and/or Closing with Real Estate Transactions is preferred
  • Microsoft Word, Excel, Adobe, and Outlook. Knowledge of NewGen is preferred, but not required

Benefits

  • Equal Opportunity Employer, including disabled/veterans

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