Stanica Realty Group

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Special Programs Sales Support Representative

Customer SupportCustomer SupportFull TimeRemoteTeam 1-10Since 1953H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

46 days ago

Salary

$18 - $29 / hour

High SchoolEnglish

Job Description

• Execute the Rehash, Cancel-Save, and Virtual Sales lead generation campaigns, targeting high conversion rates. • Contact Sat, Not Sold (SNS) leads, offering strategic pricing adjustments to re-engage customers and drive conversions. • Contact canceled sales, offering strategic pricing adjustments to win back customers and drive conversions. • Utilize outreach strategies using all available Five9 tools—SMS, text, chat, email, rotating caller IDs, and creative messaging—to maximize consumer engagement and response rates. • Negotiate cancelled sales and identify price points that convert while maintaining profitability on each job. • Set qualified virtual leads for the virtual sales team, ensuring alignment with campaign goals and sales readiness. • Expertly manage lead curation and reporting in Lead Perfection, ensuring compliance and efficiency while using Snowfly and LivePro to refine processes and maximize productivity. • Serve as a feedback liaison to the Direct Sales Management team, providing actionable insights into improving field sales outcomes. • Contribute to playbook development, dashboard reporting, and long-term campaign optimization.

Job Requirements

  • Proven experience in sales or sales management, preferably in a contact center or inside sales environment.
  • Deep familiarity with CRMs (LeadPerfection and Five9 platforms experience are a plus).
  • Strong analytical skills and ability to interpret performance data.
  • Strong negotiation skills with a focus on value-based selling and profitability.
  • Ability to work under pressure and meet aggressive revenue targets.
  • Commitment to compliance, quality, and customer satisfaction.
  • Regular and reliable attendance.
  • Adherence to Company compliance and Health Safety and Environment (HSE) policies.

Benefits

  • health insurance
  • dental
  • vision
  • paid time off
  • life insurance
  • 401(k) with company match
  • mental health coverage
  • gender affirming and family building benefits
  • paid parental leave
  • associate discounts
  • community involvement opportunities

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