This role involves partnering with HR and business leaders to manage performance management cases from start to resolution, including coaching managers and supporting termination decisions when necessary. The partner will also guide leaders through employee relations situations such as conduct concerns, policy violations, and employee complaints, while conducting necessary investigations.

The specialist will individually manage the design and delivery of strategic workforce planning and external labor market analysis products, including analyzing availability, competitors, and workforce trends. This role also involves acting as a data translator, driving stakeholder engagement across cross-functional teams, and developing executive updates and data-driven narratives.

This role supports the Human Resources team by responding to HR, policy, and benefits inquiries, managing employee files in Paylocity, and supporting onboarding for new hires and acquisitions. The Generalist will also assist the HR Director with employee relations, investigations, reporting, managing HRIS EDI feeds, and coordinating benefits administration.

The associate will administer a full workload of leaves of absence and ADA claims for multiple clients, adhering to client policies and federal/state regulations, which includes confirming eligibility, reviewing documentation, and communicating with relevant parties. Essential functions also involve providing excellent customer service, coordinating claim adjudication, drafting official correspondence, and maintaining high-quality case files.