Kentro
At the Core of More.
ServiceNow CI/CD Operations Admin
Location
United States
Posted
4 days ago
Salary
Not specified
Bachelor Degree5 yrs expExperience acceptedEnglishJava ScriptService Now
Job Description
• Manage development and implementation of CI/CD scripting and automation for ServiceNow deployments.
• Gather requirements from development teams and stakeholders for CI/CD pipeline enhancements.
• Develop and test CI/CD deployment prototypes; implement approved scripts using ServiceNow-native tooling.
• Maintain and optimize CI/CD pipeline configurations for reliable, repeatable deployments.
• Develop ServiceNow Reports and Dashboards supporting CI/CD metrics and release visibility.
• Collaborate with development leads and Scrum Masters on release planning and deployment scheduling.
• Apply ITIL Release and Change Management practices within the CI/CD workflow.
• Document CI/CD procedures, runbooks, and deployment standards.
Job Requirements
- Bachelor's degree in computer science, engineering, math or equivalent (or 8 years of additional relevant experience in lieu of the degree requirement for a total of 13+ years of experience)
- 5+ years relevant experience
- 3+ years of ServiceNow development experience with exposure to CI/CD or DevOps automation.
- Hands-on experience with ServiceNow DevOps, ATF, or source control integration.
- Knowledge of ITIL Release and Change Management processes.
- Experience with ServiceNow Reports and Dashboards.
- Proficiency in JavaScript and ServiceNow scripting.
- Ability to obtain public trust clearance
- Preferred: **
- Experience in a federal IT environment
- Advanced problem-solving and analytical skills
- Impactful team player who looks to enable the team to the end goal
Benefits
- The Company**
- We believe in generating success collaboratively, enabling long-term mission success, and building trust for the next challenge. With you as our partner, let’s solve challenges, think innovatively, and maximize impact. As a valued member of our team, you have the unique opportunity to work in a diverse range of technology and business career paths, all while supporting our nation and delivering innovative technology solutions. We are a close community of experts that pride ourselves on creating an environment defined by teamwork, dedication, and excellence.
- We hold three ISO certifications (27001:2013, 20000-1:2011, 9001:2015) and two CMMI ML 3 ratings (DEV and SVC).
- Industry Recognition**
- Growth | Inc 5000’s Fastest Growing Private Companies, DC Metro List Fastest Growing; Washington Business Journal: Fastest Growing Companies, Top Performing Small Technology Companies in Greater D.C.
- Culture | Northern Virginia Technology Council Tech 100 Honoree; Virginia Best Place to Work; Washington Business Journal: Best Places to Work, Corporate Diversity Index Winner – Mid-Size Companies, Companies Owned by People of Color; Department of Labor’s HireVets for our work helping veterans transition; SECAF Award of Excellence finalist; Victory Military Friendly Brand; Virginia Values Veterans (V3); Cystic Fibrosis Foundation Corporate Breath Award
- Benefits**
- We offer competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more. We invest in our employees – Every employee is eligible for education reimbursement for certifications, degrees, or professional development. Reimbursement amounts may fluctuate due to IRS limitations. We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or other professional growth and networking. We are committed to supporting your curiosity and sustaining a culture that prioritizes commitment to continuous professional development.
- We work hard; we play hard. Kentro is committed to incorporating fun into every day. We dedicate funds for activities – virtual and in-person – e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations. In alignment with our commitment to our communities, we also host and attend charity galas/events. We believe in appreciating your commitment and building a positive workspace for you to be creative, innovative, and happy.
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