• Serve as the primary technical strategist during opportunity development, collaborating with field sales to qualify and advance high-potential accounts. • Lead multi-stage solution development: site process analysis, conceptual design, pilots, ROI modeling, and treatment program optimization. • Translate advanced chemical and process engineering concepts into clear business value propositions for plant managers, engineers, utilities directors, executives, and procurement leaders. • Present technical and commercial recommendations to customer leadership to influence buying decisions and secure long-term program adoption. • Maintain expertise in advanced oxidation, odor/corrosion mitigation, redox chemistry, and biological/chemical treatment technologies, including competitive technologies. • Lead customer technical workshops, root-cause investigations, and multi-agency discussions on complex odor, corrosion, and compliance issues. • Represent USP as a senior expert at regional and national conferences; develop customer-ready technical presentations, white papers, and case studies. • Partner with R&D, Applications, and Product Management to guide new product development and prioritize innovation based on market and customer needs. • Advise Marketing on value propositions and competitive differentiation to support demand generation and sales enablement. • Travel in US & Canada as needed (35%–50%) to support high-impact opportunities, pilots, and implementations.