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Assistant Account Manager, Bilingual

Account ManagerSalesFull TimeRemoteTeam 5,001-10,000Since 1996H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

4 days ago

Salary

$16 / hour

High School2 yrs expExperience acceptedSpanishEnglish

Job Description

• Responds to incoming payer/applicant phone calls and emails, resolving various issues • Makes outbound phone calls and sends emails associated with account research and problem resolution • Answer incoming calls from the ACD line/e-mail inquiries • Assist payers/applicants in setting up accounts • Provide pertinent information to educate payers/applicants on their account • Update demographic and additional information on payer/applicant account • Contact payers/applicants regarding their accounts • Independently troubleshoot and provide problem resolution • Model and promote good attendance behaviors

Job Requirements

  • High school graduate
  • At least 2 years of college/technical school preferred (related work experience can substitute)
  • Two years of related work experience

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • HSA and FSA
  • Generous earned time off
  • 401K/student loan repayment
  • Life insurance & AD&D insurance
  • Employee assistance program
  • Employee stock purchase program
  • Tuition reimbursement
  • Performance-based incentive pay
  • Short- and long-term disability
  • Robust wellness program

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