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Role Description

The Mortgage Servicing Oversight Manager is responsible for the management of the compliance oversight function of our subservicer and related third parties. Must possess a working knowledge of mortgage loan servicing, preferably with Fannie Mae and Freddie Mac experience.

• Organize and direct the daily activity of mortgage loan servicing oversight to confirm that the Subservicer is timely conducting all aspects of mortgage loan servicing.
• Keep up to date of any changes to laws and regulations that affect the activities of mortgage loan servicing.
• Ensure that established policies and procedures are updated, comply with agency and regulatory requirements, and are followed.
• Actively manage and monitor Subservicer and conduct audits, as necessary.
• Interact with agency and Subservicer representatives, as necessary.
• Communicate to management on servicing trends and issues.
• Additional duties may be assigned by management, as necessary.

Qualifications

• A bachelor’s degree from an accredited college or university.
• Minimum of 2 years professional mortgage loan servicing experience with substantial background and understanding of mortgage servicing practices in most of the following areas: Escrow Management, General Servicing, Investor Reporting, Custodial Funds Accounting, Default Management, and Quality Control.
• Must have excellent verbal/written communications and organizational skills with the ability to communicate effectively at all levels of the organization.
• Working knowledge of the Microsoft Office Suite of products.
• Strong leadership skills.
• Must be self-directed, motivated, and comfortable working in an extremely fast-paced environment.
• Detail-oriented with strong organizational and follow-through skills.

Requirements

• Mortgage Servicing Oversight experience.
• Mortgage Servicing experience.
• Mortgage Servicing Quality Control Auditing experience.
• Mortgage Quality Control Auditing experience.
• Mortgage Servicing Auditing experience.
• Mortgage Servicing Compliance Experience.
• Mortgage Compliance Experience.