• Own the AIOps consulting services portfolio, including service definitions, value propositions, and target use cases across observability, incident reduction, predictive operations, automation, and operational intelligence. • Translate Ensono’s internal AIOps platforms, tooling, and IP into clearly packaged, sellable offerings with defined scope, outcomes, and adoption paths. • Drive clarity around what is sellable today vs. emerging tomorrow, reducing friction between innovation and revenue. • Define and evolve service roadmaps aligned to client demand, market trends, and Ensono’s broader managed services and cloud strategies. • Partner with Sales, Marketing, and Solutions teams to shape AIOps go-to-market strategy, messaging, and sales enablement. • Serve as a senior presales leader—supporting opportunity shaping, solution design, client workshops, and executive presentations. • Help define packaging, pricing, and commercial models for AIOps consulting offerings. • Act as a visible internal and external AIOps spokesperson, clearly articulating Ensono’s point of view and differentiation. • Act as a trusted advisor to client executives on AIOps strategy, operating model evolution, and AI-enabled operations. • Translate complex AIOps and AI concepts into clear business outcomes such as cost reduction, MTTR improvement, resiliency, and operational scalability. • Lead or participate in executive briefings, strategy sessions, and roadmap discussions with key clients. • Own delivery accountability for AIOps consulting engagements, ensuring solutions are delivered to scope, quality, timeline, and commercial commitments. • Serve in active roles on key engagements (e.g., Engagement Sponsor, Solution Lead, or Executive Delivery Owner), particularly for early, complex, or strategic AIOps implementations. • Guide delivery teams through critical design decisions, operational trade-offs, and client escalations related to AIOps adoption. • Ensure AIOps services integrate effectively with Ensono’s managed services, cloud operations, and platform teams. • Define and evolve delivery models, engagement patterns, and success metrics for AIOps consulting offerings. • Partner with engineering, platform, and data science teams to ensure delivery approaches align with product intent and real-world client environments. • Use delivery insights to continuously refine service scope, accelerators, enablement assets, and pricing assumptions. • Ensure what is sold is consistently deliverable at scale, not dependent on heroics. • Contribute to the growth and maturity of Ensono’s broader Data, AI, Cloud, and Managed Services practices by embedding AIOps into cross-practice offerings. • Develop repeatable patterns, accelerators, and best practices informed by hands-on client experience. • Mentor consulting and solution leaders on AIOps positioning, solutioning, and client storytelling. • Operate as a senior leader within Ensono’s global Data & AI community, sharing lessons learned and shaping standards.