Aspire Software
We never stop building. A vertical acquisition software company that owns, operates and manages a diverse portfolio.
AI Business Analyst
Location
United States
Posted
6 days ago
Salary
Not specified
2 yrs expExperience acceptedEnglishGraph QL
Job Description
• Conduct customer discovery interviews to map existing workflows, pain points, and integration requirements
• Translate validated customer needs into working software prototypes using AI tools (Cursor, Claude, GitHub Copilot, or equivalent) against ServiceManager's API and GraphQL layer
• Document customer workflows, integration patterns, and configuration decisions for the product team
• Demo prototypes directly to customers and iterate based on feedback until requirements are confirmed
• Package validated prototypes with supporting specs for handoff to the engineering team for production hardening
• Configure and customise platform modules to meet customer-specific deployment requirements
• Support the sales team with live technical demonstrations of prototype solutions during pre-sales engagements
• Identify cross-customer patterns that indicate new module or platform capability opportunities
• Collaborate with engineering on API and GraphQL requirements needed to enable rapid prototyping workflows
• Perform other reasonable activities as required by management
Job Requirements
- Daily working use of AI coding and prototyping tools (Cursor, Claude, GitHub Copilot, or equivalent) — this is a core job function, not a nice-to-have
- 2+ years in a business analyst, solutions consultant, implementation consultant, or professional services delivery role
- Demonstrated ability to conduct independent, customer-facing discovery sessions and translate outputs into actionable requirements
- Demonstrated ability to produce working software demos — not wireframes, slide decks, or requirements documents
- Experience in device repair, reverse logistics, recommerce, or adjacent industries
- Familiarity with REST APIs or GraphQL
- Experience with no-code or low-code platforms (Retool, Bubble, Make, or equivalent)
- B2B SaaS background
- Familiarity with Jira, Confluence, or similar tools
Benefits
- Competitive base salary
- Bonus eligibility
- Health benefits and 401(k)
- Unlimited flexible time off
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