Data Driven. Creatively Disruptive.
Community Management Specialist
Location
Florida
Posted
8 days ago
Salary
$40K - $60K / year
Seniority
Junior
Job Description
Job Requirements
- 1-3 years of experience in social media management, community management, customer service, or digital marketing (internships and relevant academic experience welcome)
- Strong understanding of major social media platforms including Facebook, Instagram, LinkedIn, TikTok, YouTube, and X (Twitter)
- Exceptional written communication skills with ability to adapt tone and voice to match different brand personalities
- Genuine empathy and customer service orientation with ability to handle inquiries, complaints, and feedback professionally
- Strong attention to detail and proofreading skills to ensure error-free, on-brand communications
- Organizational skills with ability to manage multiple client accounts, conversations, and tasks simultaneously
- Familiarity with social media management tools (Hootsuite, Sprout Social, Later, Buffer) or willingness to learn quickly
- Basic understanding of social media analytics and metrics (engagement rate, reach, impressions, sentiment)
- Comfort working in a fast-paced environment with shifting priorities and high-volume engagement
- Self-motivated and proactive with ability to take initiative and work independently
- Positive attitude and collaborative mindset with eagerness to learn and grow
- Proficiency with Google Suite (Docs, Sheets, Slides) or Microsoft Office
Benefits
- Health, dental, and vision insurance
- 401K after one year of employment
- 2 Weeks (80 Hrs) Paid Time Off [Additional 40Hrs at 3 Years]
- 3 Sick/Mental Health Days
- 8 Hours Volunteer Time
- Additional PTO at holiday and management discretion
- Paid parental leave
- Professional development opportunities
- Leadership training opportunities and career advancement pathways
- A collaborative, creative, and ambitious team environment
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