Service Delivery Director – Installation Enablement
Location
United States
Posted
7 days ago
Salary
$140K - $210K / year
Seniority
Lead
Job Description
Job Requirements
- Bachelor’s degree (in Engineering, Business, Operations, Project Management, or a related field) AND 5+ years of experience OR High School diploma AND 8+ years of related work experience
- Demonstrated commitment to improving installation readiness, execution, and customer experience through intentional design and collaboration.
- Prior experience leading service delivery, installation, or operational initiatives in complex, matrixed organizations.
- Proven ability to influence and align diverse stakeholders across Product, Engineering, Quality, Training, and Service organizations.
- Experience applying Lean methodologies with a track record of embedding standard work, driving continuous improvement, and delivering measurable results.
- Strong verbal and written communication skills, with the ability to drive clarity, alignment, and action across all levels of the organization.
- Comfortable navigating ambiguity, balancing enterprise standards with modality specific needs, and driving execution in fast paced environments.
- Strong analytical and problem-solving skills with a continuous improvement mindset.
- Ability to travel as needed to support installation readiness, collaboration, and field engagement.
Benefits
- medical
- dental
- vision
- paid time off
- 401(k) plan with employee and company contribution opportunities
- life
- disability
- accident insurance
- tuition reimbursement
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