• Performs telephone triage with diverse patient population • Assesses needed care and collaborates with patients, and others, to provide clinical solutions • Provides comprehensive nursing assessment in an untraditional nursing environment • Actively participates in team conferences and helps assess patient education needs • Notifies each practice, physician, and/or managed care client of all encounters with patients, parents or managed care clients regardless of follow-up needs before office opening • Notifies designated leadership of operational concerns