The Foundation’s mission is to benefit, support, and enhance the missions of the California Community College system.
Call Center Lead
Location
California
Posted
51 days ago
Salary
$23 - $24 / hour
Seniority
Senior
Job Description
Job Requirements
- Experience in customer service and call center operations
- Fluency in Spanish preferred but not required
- Proficiency with Microsoft Office Suite
- Excellent written and verbal communications skills
- Ability to work remotely and navigate various technology platforms (Zoom, MS Office Suite-Teams, Outlook, Salesforce Lightning, Google Suite, etc.)
Benefits
- Competitive compensation
- Generous PTO
- Holidays
- Medical, dental, and vision plans
- Flexible Spending Accounts and Health Savings Accounts (HSA)
- Employee Assistance Program (EAP) and Wellness offerings
- CalPERS retirement program and optional 403(b) and 457 Retirement plans
- Tuition reimbursement
- Public Service Loan Forgiveness certified employer
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