• Execute Track/myTrack Platform implementation project plans, ensuring that implementations follow MCi’s standards and are delivered consistently. • Facilitate completion of standardization elements, integration and user acceptance testing, and other project deliverables in adherence to the project schedule. • Assist clients with identification and organization of Master Data as required. • Collaborate with clients to expand their contractor management strategy and business processes based on industry best practices. • Liaise with internal teams and external stakeholders to optimize contractor work processes and use of Track/myTrack. • Provide instructor-led training in group and one-on-one settings and provide end-user support during and after the implementation process. • Become Track/myTrack subject matter expert and advocate, driving knowledge and understanding of systems and processes both internally and externally. • Facilitate and ensure compliance of Track/myTrack daily settlement process via computer-based software. • Utilize Track/myTrack reporting and data insights to audit user role compliance for process timeliness, due date compliance, and error corrections. • Assign schedules and pay formulas within Track/myTrack for proper calculations of net billable hours. • Manage daily business process within Track/myTrack to confirm settlement of charges within client’s ERP. • Provide training to Supervisors and Vendors during onboarding and general maintenance. • Manage user accounts/profiles and report filters, and other ad hoc administrative requests. • Manage labor, equipment, and material rates to guarantee up-to-date contractual compliance. • Provide support for all Track/myTrack Platform issues that hinder operation of daily settlement process.