QA/QC Manager

Perform data acquisition, validation, analysis, and reporting of key areas company wide. Develop, test, and implement processes to automate analysis and risk identification. Leverage technology to identify areas for process efficiency improvements while providing insights and recommendations.  

Compensation & Benefits:

Estimated Starting Salary Range for QA/QC Manager: [Enter$] 

Pay commensurate with experience.

Full time benefits include Medical, Dental, Vision, 401K, and other possible benefits as provided.  Benefits are subject to change with or without notice.

QA/QC Manager Responsibilities Include: 

• Lead the development and execution of quality assurance plans for programming
• Create enrollment processes that ensure participation of ORR Eligible clients
• In partnership with customer and SME, develop metrics to identify trends and areas of improvement in programming
• Oversee the creating of reporting for client relevant to programming objectives
• Stay updated on industry trends, new quality management methodologies, and regulatory changes that affect product quality. 
• Review programming and materials for accuracy, completeness and timeliness.
• Formulate policies, procedures and standards of services in a manner that aligns with client goals of sustained and scalable programming.
• Identify potential risks to programming and implement corrective action plans.
• Performs other job-related duties as assigned

QA/QC Manager Experience, Education, Skills, Abilities requested: 

• At least 4 years working in program development and implementation for ORR Eligible populations
• Bachelor’s degree in social work, public administration or related field
• Proven experience in social work, program admin or program management
• Must pass pre-employment qualifications of Cherokee Federal

Company Information:

Cherokee Nation System Solutions (CNSS) is a part of Cherokee Federal – the division of tribally owned federal contracting companies owned by Cherokee Nation Businesses. As a trusted partner for more than 60 federal clients, Cherokee Federal LLCs are focused on building a brighter future, solving complex challenges, and serving the government’s mission with compassion and heart. To learn more about Choose an item., visit cherokee-federal.com.

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Cherokee Federal is a military friendly employer. Veterans and active military transitioning to civilian status are encouraged to apply.

5 keywords

• ORR eligibility
• Quality assurance (QA/QC)
• Program evaluation metrics
• Continuous improvement
• Risk assessment and corrective action

5 similar job titles

• Quality Assurance Program Manager
• Program Quality Manager
• Compliance and Quality Manager
• Quality Improvement Manager
• Monitoring, Evaluation, and Learning (MEL) Manager

Legal Disclaimer: All qualified applicants will receive consideration for employment without regard to protected veteran status, disability or any other status protected under applicable federal, state or local law. 

Many of our job openings require access to government buildings or military installations.