This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

We partner with independent contractors who are serious about remote work and capable of managing their responsibilities in a professional home office environment.

This Opportunity Is Ideal For Individuals Who:

• Can follow structured systems without hand-holding
• Show up consistently and on time
• Understand that remote work requires accountability

Role Overview:

• Provide customer service support via phone
• Resolve inquiries using established processes
• Document interactions accurately
• Maintain performance standards throughout certification and production

Requirements

• This is a 1099 independent contractor opportunity
• Certification attendance is mandatory
• Startup and equipment requirements apply
• Missing certification or performance benchmarks may result in removal
• Quiet, distraction-free home workspace
• Wired high-speed internet
• Windows-based PC (no Mac or Chromebook)
• USB headset required prior to start

Pay Structure

• Contract rates typically range $12–$15/hour, depending on program
• Advancement opportunities are performance-based, not guaranteed
• This opportunity rewards consistency, preparation, and follow-through.

Benefits

• Work From Home
• Flexible Schedule - You Choose Your Own Schedule
• We contract with agents within the United States, with the EXCEPTION of: California, Colorado, Connecticut, Delaware, the District of Columbia, Hawaii, Illinois, Indiana, Maryland, Massachusetts, Michigan, Minnesota, Nevada, New Jersey, New Mexico, New York, Oregon, Pennsylvania, Vermont, Washington, and Wisconsin.