Our partner’s mission is to guide their community toward an active, independent lifestyle. Their team is built on values that shape everything they do: Humble Confidence – Knowing your talents and successes without needing to shout them Integrity – Doing the right thing with sincerity and strong moral principles Exceeding Expectations – Striving for growth, never settling for the status quo Contagious Positivity – Bringing energy and joy to every interaction Extreme Ownership – Taking responsibility without excuses, for yourself and your team
Insurance Verification & Authorization Specialist
Location
United States
Posted
7 days ago
Salary
Not specified
Job Description
Role Description
This is a remote position. Virtual Rockstar is hiring a reliable and detail-oriented Insurance Verification & Authorization Specialist for our client's team to support a growing rehabilitation clinic network based in the Mountain Time Zone. In this fully remote position, you will play a key role in supporting clinical and administrative operations—ensuring smooth, timely, and compassionate service to patients and families. This is a full-time, long-term opportunity for someone experienced in insurance verification, prior authorizations, and claims support. The VA will work across multiple clinics, collaborating with in-person staff to reduce workload and improve efficiency.
Responsibilities
-
Insurance-Related Tasks
- Verify patient insurance coverage and benefits (Availity, UHC, Cigna, Medicaid, Medicare, Railroad, regional payers)
- Obtain prior authorizations
- Assist with re-verifications during year-end periods
- Document insurance details in Prompt EMR
-
Claims & Billing Expansion
- Support claims follow-up and calls to insurance providers (future phase)
-
Patient Intake & Scheduling
- Assist with intake data as needed
- Support PCCs in insurance-related workflows
-
Communication & Coordination
- Collaborate with PCCs and admin staff for smooth workflow
- Attend PCC-related meetings and contribute to discussions
-
Data Entry & Documentation
- Maintain accurate insurance and authorization records
- Use clinic-provided email domain for secure portal access
Qualifications
- At least 1 year of experience in medical admin support or VA work
- Familiarity with U.S. insurance verification workflows
- Strong communication and organizational skills
- Fluent spoken and written English
- Comfortable working Mountain Time Zone business hours
Benefits
- Competitive salary commensurate with experience.
- Opportunities for professional development and growth.
- Work in a dynamic and supportive team environment.
- Make a meaningful impact by helping to build and strengthen families across the globe.
Job Requirements
- At least 1 year of experience in medical admin support or VA work
- Familiarity with U.S. insurance verification workflows
- Strong communication and organizational skills
- Fluent spoken and written English
- Comfortable working Mountain Time Zone business hours
Benefits
- Competitive salary commensurate with experience.
- Opportunities for professional development and growth.
- Work in a dynamic and supportive team environment.
- Make a meaningful impact by helping to build and strengthen families across the globe.
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