• Define and own the product vision, strategy, and multi-year roadmap for a portfolio of technology products in alignment with business objectives and customer needs. • Lead and mentor a high-performing team of product managers and product owners, setting clear goals, coaching for impact, and elevating product management practices across the organization. • Collaborate closely with engineering, design, architecture, and IT teams to translate strategy into clear product requirements and deliverables, ensuring high-quality, timely releases. • Drive end-to-end product lifecycle management from discovery and business case development through launch, adoption, and iterative improvement using agile methodologies. • Build and maintain strong relationships with internal and external stakeholders, including senior executives, client sponsors, and key partners, to align priorities and communicate product plans and outcomes. • Use customer insights, usage data, and market research to identify opportunities, validate problems, and shape the product backlog, balancing near-term wins with long-term platform investments. • Partner with delivery and IT leadership to ensure projects are scoped, resourced, and staffed appropriately to meet targets for scope, schedule, budget, and quality. • Provide hands-on leadership as a player/coach, stepping into complex product or technical issues when needed to unblock teams and maintain momentum. • Establish and track KPIs and OKRs for product performance, leveraging dashboards and analytics to guide decisions and communicate progress to executives and stakeholders. • Drive continuous improvement of product execution methodologies, introducing best practices in discovery, prioritization, release planning, and stakeholder communication. • Stay current on technology, SaaS, and industry trends to inform product strategy and guide adoption of strategic technologies across the product portfolio and IT landscape. • Own financial accountability for the product portfolio, including forecasting, tracking, and managing budgets to ensure financial health of initiatives and alignment with cost and revenue targets.