Client Advocate

Customer AdvocateCustomer SuccessFull TimeRemoteTeam 10,001+Since 1986H1B No SponsorCompany SiteLinkedIn

Location

Maryland

Posted

4 days ago

Salary

$60K - $65K / year

English

Job Description

• Work directly with clients to ensure satisfaction • Troubleshoot technology and financial industry issues • Build and maintain strategic client relationships • Provide solutions and own the client relationship from start to finish

Job Requirements

  • Excellent communication and analytical skills
  • Proven work experience as a Customer Success Manager or similar role
  • Strong problem-solving skills
  • Ability to work independently in a remote/hybrid environment
  • Ability to educate and train clients on software systems

Benefits

  • 401k Matching Program
  • Professional Development Reimbursement
  • Flexible Personal/Vacation Time Off
  • Sick Leave
  • Paid Holidays
  • Medical, Dental, Vision
  • Employee Assistance Program
  • Parental Leave
  • Discounts on fitness clubs, travel and more!

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