Patient Services Associate II
Location
United States
Posted
7 days ago
Salary
Not specified
Seniority
Mid Level
No structured requirement data.
Job Description
Role Description
The Patient Services Associate (PSA) II enhances the patient/customer experience by courteously and professionally processing arrival and departure activities associated with visits to the practice/department.
- Processes check in and/or check out, point of service activities and/or scheduling of patient appointments via EPIC.
- Obtains pre certifications and/or pre authorizations for procedures.
- Maintains efficient flow of practice and escalates patient and/or provider concerns as appropriate.
- Greets and interacts with patients/visitors in a professional manner, on phone or in person.
- Adheres to HIPAA privacy and security requirements. Ensures compliance with all applicable federal, state, and local regulatory standards.
- Other duties as requested or assigned.
Qualifications
- HS Diploma or equivalent required.
- Customer service and/or patient facing healthcare experience preferred.
Requirements
- This position will be remote.
- Schedule: Monday-Friday, 8am-4:30pm.
Benefits
- Top-Tier health insurance
- Opportunities for career advancement
- Employee discounts on products and services
- Generous ETO/PTO
- Tuition Reimbursement
Job Requirements
- HS Diploma or equivalent required.
- Customer service and/or patient facing healthcare experience preferred.
- This position will be remote.
- Schedule: Monday-Friday, 8am-4:30pm.
Benefits
- Top-Tier health insurance
- Opportunities for career advancement
- Employee discounts on products and services
- Generous ETO/PTO
- Tuition Reimbursement
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