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Role Description

Design the interface between application systems, including those developed in-house, packaged software, and third-party-hosted applications, so that they function holistically in support of the organization's business needs.

Responsibilities

• Document the most complex "as is" and "to be" processes and describe the changes required to migrate to the "to be" capability to record accurately the change required.
• Manage the identification and elicitation of project and/or department-level process requirements; conduct analysis of those requirements for accuracy and alignment to the department; document and manage requirements throughout the life of the project; and coordinate the verification of the end deliverable.
• Make authoritative recommendations that have a significant impact on the business over the short and long term. Recommendations could be technical or professional in nature.
• Elicit the most-complex business requirements using a variety of methods, such as interviews, document analysis, workshops, and workflow analysis, to express the requirements in terms of target user roles and goals.

Skills

• Interpret, contribute to, or lead business case creation with client departments to quantify current costs, justify project investment, and identify the return on investment.
• Conduct an enterprise readiness assessment to determine the organization's readiness for change.
• Lead facilitated sessions for requirements elicitation, focus groups, and user acceptance testing.
• Utilize the appropriate modeling tool(s) to diagram the requirements from data and state changes, process and process improvements, as well as use cases and user stories.

Education

• Bachelor’s: Business Administration
• Bachelor’s: Computer and Information Science
• High School (HS) (Required)

Work Experience

• General Experience – 10 to 15 years

Travel

• Less than 25%

Workstyle

• Remote

Company Description

At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view.

• Grow professionally and inspire others to do the same
• Work with and through others to achieve desired outcomes
• Make prompt, pragmatic choices and act with the client in mind
• Take ownership and hold themselves and others accountable for delivering results that matter
• Contribute to the continuous evolution of the firm

At Raymond James – as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.