• Under limited supervision, performs wireless network as well as network administration & planning for all aspects of IT wireless and network infrastructure - to include wireless network and network equipment, servers, and software applications • Monitor wireless network and network performance and diagnose severity of wireless network and WAN/LAN problems, quickly identify the problems, evaluate, isolate and make repairs with little or no assistance • Provides remote wireless network and network support for multiple hospitals located at various locations across the United States • Provides estimates of effort needed to complete projected wireless network and network projects • Patch and maintain currency of wireless network and network devices • Provides major incident response on a 24x7 on call rotational basis • Perform a wide range of wireless network and network administration duties including installations, debugging, maintenance, upgrades, and general support for Cisco, Aruba, Juniper, HP, Nortel, and Extreme network equipment • Perform work with WiFi 5 and 6, TCP/IP, Vlans, Ethernet, SONET, Radius, switching, routing and routing protocols (BGP/OSPF), 802.1Q, and DNS • Implement and maintain Cisco and Aruba Wireless Networks • Manage & troubleshoot wireless network, network, and Internet connectivity throughout the organization • Plans, recommends, and assists in the design of local or remote computer systems, oversees the day-to-day operation of the computer networks including Wireless, LAN-to-LAN/WAN, and SDWAN connectivity • Provide work hour estimates for proposed wireless network and network support activities • Evaluate, test, and deploy all software and hardware upgrades to the wireless network and network infrastructure • Assist in the configuration and deployment of core and peripheral wireless network and network devices, which will require continuous learning of new devices • Proactive monitoring of all wireless network and network devices, services, and servers using a combination of tools to ensure high availability and SLA’s • Collect and review wireless network and network utilization data for capacity and planning purposes • Conduct security and device upgrade patching to wireless network and network devices • Assist in developing, implementing, testing, and maintaining disaster recovery plans • Work closely with the fellow tech team members to provide end-user support and issue resolution • Provide Telephony support for remote sites • Maintain up-to-date knowledge of emerging tools and technologies • Research, evaluate and recommend technologies to support business requirements • Rigorously create and maintain documentation for all processes and procedures • Collaborate with and support the work of other staff engaged in similar functions • Coordinate with the rest of the MIS team to meet the team objectives • Provide emergency 24 x 7 on-call support on a rotating basis