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Role Description

As the Sales Enablement Manager - Enterprise, you’ll be responsible for accelerating the ramp and performance of Cresta’s growing Enterprise Account Executive team. Your primary focus will be enabling new and ramping AEs to reach productivity quickly through hands-on coaching, targeted training and practical, data-informed enablement programs.

You’ll partner closely with Sales Leadership, RevOps, Product Marketing, and the Strategic & Enterprise Sales Enablement Manager to deliver enablement that improves day-to-day execution across the enterprise sales cycle. This is a highly hands-on, individual contributor role where success is measured by faster ramp times, stronger deal execution and improved revenue outcomes.

You’ll work with account teams selling to some of the world’s largest enterprises and contact centers, helping ensure every rep is equipped to sell Cresta with confidence and consistency.

Key Responsibilities

• Sales Onboarding & Ramp Acceleration:
  • Partner with the Head of Onboarding and Sales Enablement leadership to execute and continuously improve onboarding programs for new Enterprise AEs.
  • Provide structured support to new hires during ramp, including targeted training, deal support and coaching focused on first meetings, pipeline creation and early wins.
• Sales Process & Methodology Enablement:
  • Reinforce Cresta’s enterprise sales process and methodologies across the full sales cycle, from discovery through close.
  • Help enterprise reps consistently apply best practices in discovery, executive alignment, competitive positioning and deal progression.
• Coaching & Performance Programs:
  • Deliver ongoing enablement through live trainings, small-group sessions, role plays and certifications aligned to enterprise team needs.
  • Provide direct coaching to reps 1-1 and via Gong, with a strong focus on ramping AEs.
• Direct Deal Involvement:
  • Actively support enterprise deals for newer and ramping reps through deal strategy sessions, meeting preparation and ride-alongs.
  • Partner with frontline sales leaders to reinforce coaching themes and improve deal quality.
• Content & Messaging Alignment:
  • Collaborate with Product Marketing to ensure enterprise sellers are equipped with clear, effective messaging, talk tracks, objection handling and competitive positioning.
  • Help ensure enablement content is practical, easy to use and aligned to real enterprise sales scenarios.
• Enablement Measurement & Optimization:
  • Analyze performance data (ramp time, quota attainment, win rates, pipeline progression) to identify areas of opportunity.
  • Use insights to refine training, coaching and enablement programs tied to clear revenue outcomes.
• Field Readiness:
  • Support sales readiness efforts for product launches, pricing changes, and updates impacting the enterprise segment.
  • Ensure enterprise sellers are confident and prepared to execute in customer-facing conversations.

Qualifications

• 3+ years in Sales, Sales Enablement, Sales Management, or a related role in a fast-paced B2B SaaS environment. Direct SaaS or AI sales experience preferred.
• Strong understanding of enterprise sales motion and the needs of quota-carrying AEs.
• Proven ability to collaborate across multiple departments.
• Deep empathy for sellers, with a passion for helping them succeed.
• Exceptional communication and facilitation skills, both written and verbal.
• Experience with modern enablement tools and platforms.
• Familiarity with sales methodologies such as MEDDICC, Challenger, or Command of the Message.