Account Manager
Location
New Jersey + 1 moreAll locations: New Jersey, North Carolina
Posted
4 days ago
Salary
$55.7K - $78.0K / year
Job Description
Job Requirements
- Bachelor’s Degree or equivalent
- 1 year in a publishing-related role
- 1 year of customer service experience
- Ability to understand the publishing workflow from content creation through distribution to readers
- Proficient in at least one major online peer review system such as ScholarOne Manuscript Central, Research Exchange, Editorial Manager, or Bench Press
- Ability to work independently
- Ability to collaborate with global remote team
- Shows good judgment in deciding when to escalate issues to management
- Strong interpersonal skills necessary to communicate with clients and advocate for customers with internal resources
Benefits
- comprehensive benefits package
- meeting-free Friday afternoons allowing more time for heads down work and professional development
- continual learning and internal mobility
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