Fullbay logo
Fullbay

Built for Heavy Duty Repair

Product Owner – Shop Operations

Product ManagerProduct ManagerFull TimeRemoteSeniorTeam 51-200H1B No SponsorCompany SiteLinkedIn

Location

Arizona

Posted

8 days ago

Salary

$99.6K - $122.0K / year

Seniority

Senior

Bachelor Degree4 yrs expExperience acceptedEnglish

Job Description

• Define and evolve technician-facing capabilities that improve workflow efficiency and usability. • Prioritize initiatives that improve technician productivity and reduce friction in daily workflows. • Represent technician needs in product decisions by identifying workflow gaps and operational friction. • Conduct technician interviews and field research to inform product direction. • Lead day-to-day delivery using Kanban practices to maintain focus and flow. • Collaborate with Product Managers and other Product Owners to maintain alignment across domains. • Communicate progress, risks, and decisions clearly to engineering leadership and stakeholders.

Job Requirements

  • Bachelor’s degree in Business, Computer Science, or a related field (or equivalent practical experience).
  • 4+ years of experience in Product Management, Product Ownership, or a related role within a SaaS or technology-driven organization.
  • Hands-on experience in a shop environment can substitute for some of this requirement.
  • Demonstrated experience owning a product backlog and delivering customer-facing software features in an Agile environment.
  • Ideal candidates may have direct experience working in a commercial repair environment (e.g., as a technician, service advisor, or shop operator) or have built software solutions closely serving technicians and shop-floor workflows.
  • Meaningful experience within automotive, fleet, or commercial repair industries—either through software products serving these markets or direct operational experience—is strongly preferred.

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