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Role Description

Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Program Administrator Premium Service Center to join our amazing culture. In this role, you will be responsible for:

• Opening and monitoring work orders working with local Convergint offices (CTCs) for updates and resolutions.
• Providing direction on solutions based on knowledge of customer requirements and history.
• Analyzing complex problems and delivering solutions where precedent may not exist.
• Looking beyond the immediate problem to the wider implications.
• Being a part of a dynamic team that allows you to grow as Convergint grows.

Qualifications

• Passion for providing world-class service to customers, colleagues, and communities.
• Integrity with a commitment to growth, accountability, and delivering results.
• Desire to join an organization with a positive culture that embraces equal opportunity.
• Aim to grow with the company and deliver results as an exceptional Program Administrator Premium Service Center.

Requirements

• Education: High School/GED or equivalent experience.
• Minimum Experience: 3 months relevant experience.
• Preferred Experience: Experience in 1 or more of the following industries: electronic, fire alarm & life safety, building automation, and/or healthcare.
• Certifications: Must have or be able to obtain applicable state and/or local required industry licenses as required by state law.

Benefits

• 10 Company Holidays and Paid Time Off starting at 13 days annually.
• Fun & Laughter Day Off.
• Medical, Dental & Vision Plan.
• Life insurance & Disability Plan.
• Wellness Program.
• 401K Matching Plan.
• Colleague Assistance Program.
• Tuition reimbursement.
• Competitive salary and compensation plan.
• Vehicle reimbursement plan or company vehicle.
• Corporate Social Responsibility Day.
• Cell phone reimbursement (if applicable).
• Paid parental leave.