Switchgear Support Specialist
Location
United States
Posted
79 days ago
Salary
Not specified
Seniority
Mid Level
Job Description
Role Description
Reporting to the Director of the Switchgear Division, the Switchgear Support Specialist will be responsible for assisting and maintaining profitable sales by providing customer service excellence, value-added service and solutions to new and existing customers.
- Supporting team responsibilities, SOP, Project Management, & customer service.
- Navigation of quote requests, downloading and reviewing plans and specifications, adding projects to the division quote board and managing ownership responsibilities.
- Working directly with Schneider Electric & vendors alike to provide a complete spec driven package.
- Helping the GCE branches & salespeople with smaller sized projects and technical assistance.
- Quoting team generated small to medium sized projects.
- Managing team metrics & analysis.
Qualifications
- Bachelor’s and/or Associates degree (Business/Electrical).
- Minimum 4-6 years sales support experience.
- EPEC certifications, a plus.
- Equivalent education or experience may be substituted for any of the above.
- This is an entry level position.
Requirements
- Embrace GCE core values; Pride, Accountability, Integrity and Respect and apply to each business interaction; internal and external.
- Demonstrated ability to build, enhance and maintain effective business relationships with both customer base and internal GCE staff.
- Strong verbal, written & presentation skills.
- Proven team player with branch locations, corporate, hubs, etc.
- Ability to plan and prioritize activities and handle confidential information.
- Proven ability to interact successfully with all levels of the organization.
- Must possess high degree of organization skills and be a self-starter.
- Adaptability / flexibility / willing to change & adjust with business conditions.
- Coachable & actively participates in coaching process.
- Team player, Multi-tasker.
- Works with a sense of urgency.
- Ability to work remote.
Benefits
- Competitive wages.
- Medical, dental, vision, life insurance.
- Short-term and long-term disability (STD/LTD).
- 401k plan.
- Vacation, holiday, sick leave, and more!
Job Requirements
- Bachelor’s and/or Associates degree (Business/Electrical).
- Minimum 4-6 years sales support experience.
- EPEC certifications, a plus.
- Equivalent education or experience may be substituted for any of the above.
- This is an entry level position.
- Embrace GCE core values; Pride, Accountability, Integrity and Respect and apply to each business interaction; internal and external.
- Demonstrated ability to build, enhance and maintain effective business relationships with both customer base and internal GCE staff.
- Strong verbal, written & presentation skills.
- Proven team player with branch locations, corporate, hubs, etc.
- Ability to plan and prioritize activities and handle confidential information.
- Proven ability to interact successfully with all levels of the organization.
- Must possess high degree of organization skills and be a self-starter.
- Adaptability / flexibility / willing to change & adjust with business conditions.
- Coachable & actively participates in coaching process.
- Team player, Multi-tasker.
- Works with a sense of urgency.
- Ability to work remote.
Benefits
- Competitive wages.
- Medical, dental, vision, life insurance.
- Short-term and long-term disability (STD/LTD).
- 401k plan.
- Vacation, holiday, sick leave, and more!
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