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Role Description

A B2B (business-to-business) account manager is responsible for building and maintaining long-term relationships with B2B customers. This person will serve as the main point of contact, understanding client needs to ensure satisfaction, manage sales within the account, and generate revenue growth. This role often involves a mix of sales, customer service, and strategic planning. This person will report to the Director, Marketing and Channel Expansion.

This position is open to remote locations in the US as a fully-remote role, or can be a hybrid office/remote role if based in the Grand Rapids MI, Minneapolis-St.Paul MN, or Piedmont SC areas.

Padagis estimates total compensation (base salary plus incentives) for this position to fall on or about $140,000.00 per year for the Manager level and $175,000.00 for the Senior Manager level, depending on experience, qualifications, and job performance.

Job Duties

• Sales & Revenue Growth:
  • Manage and grow a defined territory or national B2B book of business for Padagis® Naloxone.
  • Achieve quarterly and annual sales targets through strategic prospecting, lead qualification, solution-based selling, and account development.
  • Develop sales forecasts, pipeline tracking, and account plans using CRM tools and market data.
• Account Management & Customer Engagement:
  • Build strong relationships with businesses such as food and beverage, hospitality, construction, first aid, and distributors.
  • Conduct regular business reviews and provide insights on usage trends, pricing opportunities, and access initiatives.
  • Serve as the primary point of contact for contract execution, pricing discussions, and service follow-up.
• Market Development:
  • Identify emerging opportunities across different business platforms, employers, institutional, hospitality, and direct procurement channels.
  • Monitor competitive landscape and provide field insights to commercial, medical, and marketing teams.
  • Represent the company at conferences, trade shows, community events, and customer workshops.
• Cross-Functional Collaboration:
  • Partner with Marketing, Supply Chain, Distribution, Customer Service, and Public Interest sales team to ensure seamless account onboarding and product fulfillment.
  • Support internal initiatives including forecasting, new product introductions, and new customer pilots.
  • Contribute to the development of customer-facing materials and digital resources.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• 4+ years of B2B sales experience (for Account Manager level), ideally in pharmaceuticals, medical devices, healthcare solutions, hospitality, or food & beverage.
• Experience with contract negotiations.
• Experience in business segments specifically hospitality, food & beverage, or first aid.
• Ability to travel 30–50% as needed.
• Strong analytical skills - ability to read sales reports and identify trends.
• Must be self-motivated and able to work independently.
• Demonstrated ability for relationship management with key stakeholders from all different levels to grow reach and influence.
• Excellent interpersonal, and oral and written communication skills.
• Proficiency in Microsoft Office Suite - Excel, PowerPoint, Word.
• Additional competencies: Teamwork, sales skills, problem-solving, critical thinking, time management, emotional intelligence, and adaptability/flexibility.

Padagis Key Competencies

• Service delivery – Understand who your internal and external customers are, identify their needs, and deliver value above their expectations.
• Active collaboration – Seek opportunities to work together across teams, functions, business units, and geographies to seek success.
• Demonstrate agility – Proactively identify changes in our environment and act quickly, leading or embracing change.
• Think differently – Create, develop, and implement new ideas, products, services, or processes that involve introducing something new or significantly improving something that already exists.
• Excellent execution – Achieve outstanding results in all aspects of our organization, including our culture, leadership, strategy, and processes.

What’s Next

At Padagis, a real recruiter AND the hiring manager will review your application, not just a bot. This means we pay special attention to each application submitted for the position. While it could take a couple of days for us to get back with you, please know that we appreciate you applying for the open position and ask that you monitor your email for updates.