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Role Description

Contribute to the strategic direction of the business and support impactful mission outcomes as a Business Process Analyst at GDIT. Here, you’ll enable the success of the most critical government missions and the growth of a meaningful career in Program Management.

As a Business Process Analyst, the work you’ll do at GDIT will be impactful to the mission of our customers. You will play a crucial role in:

• Provide requirements analysis and related support of new systems and processes being developed in Microsoft Power Platforms, Tableau, and other technologies.
• Performing data entry and records updates.
• Contributing to project success by influencing individuals on and outside of their team.
• Collecting information by engaging in dialogue with staff, reviewing databases, and interpreting reports.
• Producing reporting on an as-needed basis (daily, weekly, monthly).
• Determining business metrics to meet ongoing organizational or client informational needs.
• Providing data analytics and key insights.
• Collecting detailed project requirements and anticipates technical needs.
• Collaborating with developers to create future state automated workflows.
• Manage the flow of development from idea to release.
• Composing user stories, acceptance criteria, test plans, and retrospectives to improve Agile development processes.
• Highlighting and defining Key Performance Indicators (KPIs) to measure performance across different sections.
• Troubleshoot and investigate issues reported by business users and provides ongoing communication about status.
• Create end user documentation including user and quick reference guides.
• Describe and execute test cases.
• Manage requirements in Jira using a backlog, and collaborates with product owners to prioritize the backlog.

Qualifications

• Education: Technical Training, Certification(s) or Degree.
• Experience: 1+ years of related experience with business and/or data analysis.
• Required Skills:
  • Experience translating business requirements in support of new systems and processes being developed in Microsoft Power Platforms, Tableau, and other technologies.
  • Microsoft Office Suite proficiency, including Excel, PowerPoint, and Word.
  • Initiative to develop, run, and present project reports.
  • Exposure to Agile, Project Management Principles, and Jira.
  • Exposure to Dashboard Development and Reporting via Tableau Desktop or Microsoft Power BI.
  • Exposure with Microsoft SharePoint.
  • Exposure to Microsoft Power Apps and Power Automate.
  • Experience using Jira (or similar tool) to manage user stories and projects.
• Additional Experience:
  • Proactive problem solving.
  • Able to initiate communication with senior leaders.
  • Effective management of multiple competing priorities at any given time.
  • Ability to manage multiple assignments and adapt to changing client needs.
  • Outstanding communication skills with the ability to present to business leaders.
  • Strong analytical and problem-solving skills.
  • Capability to work independently and as part of a team.
• Security Clearance Level: Must be able to obtain and maintain a Secret clearance.
• US Citizenship Required.
• Location: State of Louisiana.

Requirements

• Candidates within LA less than 60 miles from GDIT's Integrated Technology Center in Bossier City, LA will follow a hybrid work model.
• Candidates within LA more than 60 miles from GDIT's Integrated Technology Center in Bossier City, LA will follow a remote work model.

Benefits

• Growth: AI-powered career tool that identifies career steps and learning opportunities.
• Support: An internal mobility team focused on helping you achieve your career goals.
• Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off.
• Flexibility: Full-flex work week to own your priorities at work and at home.
• Community: Award-winning culture of innovation and a military-friendly workplace.

Salary Information

The likely salary range for this position is $57,824 - $74,750. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Benefits Information

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.